If you have any questions, please refer to the Frequently Asked Questions (FAQ's) below. If your question is not addressed below, or you still require more information, please contact us to schedulle a consultation at info@mirskin.com. OR 212-219-9090. Please note, email requestion medical advise or individual consultation will not be answered.

Return Policy (for MirSkin products)
Please be aware, that at this time, MirSkin will only offer exchanges on products with damaged packaging. No refunds are otherwise issued on products.

Consultation policy

Please call our office to set up a consultation. A consultation fee will apply. But in most circumstances, this fee will be applied toward your medical cosmetic procedures. Time Restrictions and other restrictions may apply. Please call us for details.

What are the most important steps when it comes to cleaning your skin?
 

1. Do not excessively wash with cleanser. If you have acne, it is incorrect to assume that this will work; this only results in overly dry, irritated skin.

2. Keep it fuss free. Wash with a gentle cleanser whether you prefer foamy or not. Do not feel you have to spend lots of money on a cleanser. MirSkin Glycolic 5 wash is a gently foamy cleanser that will also remove face make up and exfoliate skin.

3. Use a separate product to remove eye make up. Remember to wash off all make up at night.

 

What is the worst thing that people can do (or not do) to their skin?
 

1. Not using SPF especially when exposed to direct sunlight; this will cause premature aging, and increase your risk of skin cancers. MirSkin has developed a light, oil-free spf 30 to wear every day, alone or with make up. One easy step and then forget about it.

2. Incorrect over-use of medications and products such as retin-a, glycolic acids and such. It causes excessive dryness and irritation. You want to clear your break outs, not aggravate your skin.

3. The mistake that many people with oily skin make is to over dry their skin with medications. You still need hydration; try the MirSKin Ultra Lite for light hydration without greasiness or added breakouts.

 

How important is a toner or astringent in a person's daily cleansing regimen?
  Astringent on its own is tricky; many feel that it gives them a clean sensation to their skin. However, by using astringent you have to be careful that you are not adding too much alcohol to your skin. Instead of toner, use MirSkin 10/2 pads or 5/2 pads which contain 2 proven ingredients(glycolic and salicylic acid) which will even out, retexturize and clear up your skin. Use them only 2-3 times per week, gradually building upward. This type of "toning" will also help keep you blemish free. Toners devoid of this kind of medication may only results in drier skin and are not essential.

 

Should your skin care routine differ from day to night?
  I believe that a morning skin care routine should be simple and effective. Really, all you need is an oil-free hydrating moisturizer with SPF, such as the MirSKin SPF 30. If you want, you can also add a light antioxidant cream before your SPF; something like MirSkin green tea and Caffeine will work well to increase protection against UV rays. Using an SPF is very important if you are using other products at night that can make your skin more sensitive to sun, such as retin-a or some stronger glycolic acid preparation.

Night time can really be concentrated on repair; this is when anti-aging and acne preparations are best used, such as retin-a, glycolic acids and potent vitamin- c. You can refer to the product guide for a night time regimen suited for you.

In summary: Daytime- Protect, Night time-Repair

 

What is the best thing you can do to prevent acne?
  It is difficult to prevent acne. There is really no pill you can take or cream to use to prevent it. Despite good skin care and health, you may still develop acne. Most often acne is genetically determined, if you had parents or sibling with acne, chances are you may encounter problems with it as well. What is important is to see your doctor regularly, so he or she can prescribe the proper medications, should you encounter breakouts. You can also visit our Problem solution guide, and Product guide to see what treatments and products can work for you.

 

What can happen if you don't protect your skin from the sun? What can be
  done to repair sun-damaged skin?
 

One of the main causes of premature aging is tied to sun exposure. Sun exposure may cause you to encounter premature wrinkling, blotchy sunspots, photo damage, loss of elasticity of the skin and rough skin texture as well as skin cancer.

The first step to repair sun-damaged skin is to begin to wear SPF. The second step is to visit your doctor. There is an arsenal of physician strength products, medications and procedures that can be individualized to your skin. Don't rely on or expect over the counter creams to have much effect or signifigance.

Remember: the best wrinkle preventer is sun protection.

You can also review our Problem Solution Guide and Product Guide to see what treatments and products can work for your sun exposed skin.

Problem Solution List
MirSkin Product Guide 

   
If you would like to be added to our mailing list, please submit your email address here.
   E-mail: